IT Help
Tech problems, handled by people nearby.
Tell us what's going on and when you're usually free. We review it, contact you with an estimate, and only start once you've said yes.
Request IT helpWhat we help with
Pick the closest match. "Something else" is fine.
Computers
Slow, won't start, updates, setup, viruses.
Printers
Won't print, offline, new printer setup, scanning.
TVs & Streaming
Smart TVs, streaming apps and devices, sound bars.
Wi-Fi & Devices
Weak or dropping Wi-Fi, routers, connecting devices.
Software & Devices
Installing programs, accounts, phones and tablets.
Files & Photos
Moving, organizing and backing up files and photos.
Smart Home
Smart speakers, cameras, doorbells, plugs and lights.
Something Else
Not sure where it fits? Describe it and we'll tell you.
How a request moves
You always know where it stands.
After you send a request you get a private link. It shows the current step, what we need from you, and whether you owe anything.
No booking calendar. Tell us when you're generally available (for example "weekday evenings" or "Saturday mornings"). We'll agree a time with you.
- New
We've received your request.
- Reviewing
We're reading it and working out what's needed.
- Contacting you
We'll call, text or email you, whichever you chose.
- Estimate
You get a price. Nothing starts until you approve it.
- Scheduled
We've agreed a day and time with you.
- In progress
We're working on it.
- Payment
The work is done; payment is due.
- Completed
All done. Your receipt stays on your link.
Estimate first
You see the price before any work. Prices depend on the job, so we don't guess before we know what's wrong.
Extra work needs your OK
If we find something else that needs doing, we write it up separately and ask. We don't continue until you approve.
Simple payment
Cash or Cash App. You get a receipt you can view, print or save as a PDF.